The Color Cone, LLC ships using UPS as our third party shipping carrier.
Orders are only shipped on Mondays. We do not ship on the following major holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.
Online ordering is open Monday through Saturday. Shipments will go out the following Monday after your order has been processed.
Shipments can only be delivered to a street address within our shipping footprint. Temperature sensitive products are only shipped in Texas.
UPS will not deliver to P.O. Boxes or other Boxes.
The Color Cone, LLC is not responsible for delays in delivery times due to incorrect or incomplete addresses.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling from UPS.
Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered.
UPS may require a signature for delivery at the discretion of the driver.
It is the customer's responsibility to ensure that the contents of the package are stored in a refrigerator or freezer promptly after delivery.
Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates.
The Color Cone, LLC is not responsible for delays due to weather conditions or other natural causes beyond our control.
Weather and unforeseen circumstances can delay your shipment.
Since our products are perishable, we suggest you ship your order to an address where someone is available to receive it in a timely manner.
When an order gets shipped, you will receive an email with a tracking number and your order will arrive no later than 5 business days.
All shipments requiring refrigeration are sent in an insulated cooler with ice packs to ensure the quality and freshness of our products during transit.
Due to the perishable nature of our products, The Color Cone, LLC does not accept returns.
There are no returns or exchanges.
Circumstance Pending, The Color Cone, LLC will issue a credit or re-order.
Orders may not be cancelled after payment is processed.
Please call us at 346.412.5100 or email firstname.lastname@example.org with any questions.
Our products are made to order and are perishable.
Once payment is processed you will not be refunded and items may not be returned once shipped.
Refer to Shipping Policy for shipping details.
The Color Cone, LLC agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, The Color Cone, LLC has instituted policies and procedures as outlined below.
The term "The Color Cone, LLC" or "we" or "us" or "our" refers to The Color Cone, LLC whose registered office is PO BOX 972 Cypress Texas 77410. The term "you" refers to the user of our website.
When you send an email to us or view the website, you consent to receive email communications from us in response. The Color Cone, LLC may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing. In addition, all communications with us become the property of The Color Cone, LLC.
We do use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.
We may also use your purchase information to determine which products you purchased and to offer you other products that we think may interest you.
Your email address is used to correspond with you about any orders, offers, contests, etc. You may opt out of receiving any offers, newsletters, etc. by clicking on the "unsubscribe" link below.
Any information or materials on this website are to be used entirely at your own risk, for which we shall not be liable. This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. You are not permitted to reproduce any of this material except as permitted by law, which is incorporated herein.
We may disclose your personal information if we are required to by law to do so or if you violate our Terms of Service.
All trademarks reproduced in this website, which are not the property of or licensed to us, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.